You are not logged in | Login | Forgotten Password
 
01962 862626
 

ClubNet News

Databases move to new Data Center

This Saturday, 24th March, the Full and Lite membership databases used by our clubs will be relocation to a new, state of the art data center.  There will be up to 3 hours downtime while this maintenance is performed from around 1.30pm.

This relocation demonstrates our priority to ensure the best service for our clients and this move will help to ensure that the databases continue to operate from a high performing and highly available environment.

Posted by : ClubNet at 9:56:AM
Tags :
Categories :

Happy New Year from ClubNet! ... Website upgrade completed

We'd like to wish all our clubs and their members a very Happy New Year.

The New Year has started with some great steps forward at ClubNet - our new version of the Website (v4.7.1) has now been rolled out, and all sites have been migrated to our new server.

The new version offers some great new features, as well as some neat enhancements to what was there before, and some measures to enhance still further the site's performance.  Here's just a selection of the changes:

  • Improved News / Blog functionality, now easier than ever to post your club news
  • Total re-design of the Forum to make it more user-friendly and easier to follow conversations by subscribing to your chosen topics
  • New "Committee Page" functionality with optional custom contact forms and biographies
  • New "Events List" which automatically removes events once they are in the past
  • Better integration with Facebook and Twitter
  • Optional scrolling "Latest News" at the top of most pages - ensure that members are aware of the latest goings-on
  • Greater flexibility for administrators with page layouts and column widths

In addition to this, our Bookings clients will notice a couple of new reports:

  • a new overnight report shows all the booking cancellations from the previous day
  • on-screen (within Admin Functions) report which shows how long before the court time members are cancelling courts - this should be an especially useful tool for clubs who wish to prevent members booking courts protectively, cancelling them late, and therefore leaving courts empty at peak times
Posted by : ClubNet at 13:14:PM
Categories :

Bookings System Upgrade

A number of changes have recently been rolled out to the bookings system, and we wanted to let you know about them.  To check you are viewing the latest version, please check that you are viewing version 1.07.028 (or later) by clicking on the About button in the bookings interface.

You will notice the following changes:

  • NEW Facility for members to edit bookings (i.e. add / edit their opponent name) after making their booking - click on the booking to edit the details
  • NEW Email confirmations to the opponent when specified in a booking (or removed from a booking)
  • NEW Email reminders and cancellation notifications sent to the opponent if specified (as well as to the member who booked)
  • NEW List of courts when booked as opponent (beneath the bookings grid)
  • IMPROVED Headings in the Reports section (in Admin Functions) to give greater clarity
  • IMPROVED Email delivery - now sent from a custom ClubNet email address (e.g. yourclub-bookings@clubnet.org.uk), or tell us if you'd like this changed to a club address (e.g. info@yourclub.com)

We hope you like these improvements and, as always, we welcome your feedback and further suggestions so we can keep improving the system in the future.

Posted by : ClubNet at 13:40:PM
Categories :

Enhancements for the Leagues System

A number of further enhancements have recently been added to the leagues system, and we wanted to let you know about them.

You will notice the following changes:

  • NEW Optional score entry interface instead of the traditional grid format - the new interface includes controls to prevent invalid score entry - contact us if you're interested in switching
  • NEW Printable pages for the Ranking Order and Leagues Stats pages
  • NEW Filtered views on the Ranking Order and Leagues Stats pages to show "All" or only "Current" members
  • NEW Notification emails to both players when a score is entered into the system
  • NEW Variations of the Tennis scoring system
  • IMPROVED Email delivery - now sent from a custom ClubNet email address (e.g. yourclub-scores@clubnet.org.uk), or tell us if you'd like this changed to a club address (e.g. info@yourclub.com)

We hope you like these improvements and, as always, we welcome your feedback and further suggestions so we can keep improving the system in the future.

Posted by : ClubNet at 13:39:PM
Categories :

Leagues, ladders, tournaments and rankings system upgrade

Following the visual improvements to the leagues system over the summer, our comprehensive overhaul of the administration functions and the member navigation is now complete.

You will notice the following changes:

  • NEW Step by step monthly process with guidance and safeguards at every stage
  • NEW Dashboard for administrators so you can go direct to your chosen section
  • NEW League History page which will store all future leagues and enable them to be viewed
  • NEW Drag & Drop player re-ordering
  • NEW Filters on League Reordering page so you can view All players, or only those who are either opted in or opted out
  • NEW Restore Points for Leagues, so you can revert to a previous state if you need to
  • IMPROVED Navigation for members and administrators, with simpler buttons and logical structure

We hope our existing clubs will like these improvements and, as always, we welcome your feedback and further suggestions so we can keep improving the system in the future.

If you're interested in a demo of the Leagues system, please contact us and we'll be happy to set one up for you.

Posted by : ClubNet at 10:27:AM
Categories :

The leagues system has had a makeover!

The design of the pages showing leagues, tournaments, ladders, ranking points etc have all been updated and given a fresh new look.  Users should still find the pages familiar but with a crisper and cleaner new design.

If your leagues are already integrated into a ClubNet / SquashNet website, they'll already be styled to match your club's colours.  If not, then you may want to discuss customising your leagues to match your club's colour scheme - give us a call on 01962 862626 or click here to contact us »

We hope you like the new improved pages.  Why not take a look around your new-look leagues now?

We are also planning some enhancements to the administration interface to help league managers and administrators.  More news on these soon...

Posted by : ClubNet at 10:27:AM
Categories :

Congratulations to New Brighton C&BC

NBCC JacardWirral Sports Forum Awards

We were delighted to hear that New Brighton Cricket and Bowling Club has been selected as the Wirral Club of the Year, and has also been nominated for the Merseyside Awards later this year.

Also, congratulations to Brian Gregory from the club who was selected as Wirral Volunteer of the Year.  Brian has headed up the club's efforts in getting their new ClubNet website up and running, and he feels the new website has helped the club win these awards.

WirralIt's great to hear such news of success from our clubs.

Posted by : ClubNet at 13:31:PM
Categories :

New Bookings Features

Several enhancements for Administrators have been rolled out today in the ClubNet / SquashNet Bookings system (v1.07.009):

  • The Members List now includes a Status column, showing whether members are active, expired (grey) or suspended (red) - you can sort the list of members by clicking on the column heading
  • If you click on any booking in the Admin bookings grid (including block bookings), you can now see who made the booking and when (NB dates have been recorded for bookings made since March 2011 so may appear as "unknown" if set up before then;  also any bookings made by adminstrators before today will show as "administrator", but future bookings will specify the specific admin user for clubs with more than one administrator or reception login)
  • Block bookings can now be made directly from the Admin bookings grid, just as easily as a member booking - press the SHIFT key when you click the court you want to book, select the coach name (if applicable) and save.  Ideal for booking one-off courts for coaches quickly so you can track their court usage via the Coach Usage report, but without having to set up all the details as for more complex (e.g. recurring / multi-court) block bookings
  • There is now a restriction to prevent members or reception users from selecting an expired or suspended member as an opponent on a court booking; also reception users can no longer book courts for expired or suspended members

You can check that you're using the latest version by logging in to the admin interface and clicking the About button.  If you are still on a previous version, you may need to clear your browser cache and re-load the page.

Posted by : ClubNet at 13:29:PM
Categories :

How is your website performing?

Clubs with ClubNet or SquashNet websites can now analyse the performance of their sites to answer questions like:

  • How do people find our site?  e.g. Search engines, referrals from other sites, direct traffic
  • How many visitors come to our site?
  • Which pages are visited most frequently?
  • How long do visitors spend on the site?
  • Which pages have a high "bounce rate"?  i.e. one-page visits
  • Which pages do visitors most frequently exit the site from?
  • and many more...

Together, these are powerful tools - for example:

  1. If you have important information on a page which is rarely visited, you'll know to give that page greater prominence.
  2. If pages have a high bounce rate, why?  It's probably a sign that the page doesn't contain what the visitor was expecting, so is a good indicator that you could benefit by editing the page.

Just think, with a few simple changes to your site's content, based on the cold hard facts of your site's current traffic (provided using Google Analytics), you could deliver a better experience for your members, communicate your key messages more effectively, and ensure prospective members can find the info they want about your club quickly and easily.  A small additional annual fee applies, but in the context of recruiting or retaining just one more member, it's surely a false economy not to take advantage!

Contact us on 01962 862626 to discuss having this implemented for your site today.

Posted by : ClubNet at 13:27:PM
Categories :

Website Enhancements

A number of website enhancements and fixes have been rolled out, including to:

  • News items
  • Photo lightbox functionality
  • Photo gallery functionality
  • Navigation

We're keen to keep improving and developing the website platform for our clubs, so let us know if there's something which you'd like added or changed.  We can't promise to make all changes, but we'll do what we can to make the improvements which you, our users, would value most.

Posted by : ClubNet at 13:26:PM
Categories :

Authors

Latest comments