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Bookings system changes

A number of enhancements have been added to the bookings system in recent weeks, and we thought it would be helpful to summarise the main changes in one place:

  • A new financial report, showing all payments within a specified period, the date each court was purchased, and the date of the booking - this is live by default for all clubs using either the manual payments or the online payments option
  • A number of enhancements to classes, courses and lessons
  • New functionality for using swipe cards to log in at reception
Posted by : ClubNet at 12:29:PM on Tuesday 4 December 2012
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Major Bookings System Upgrade Complete

We're delighted to announce that the latest version of the Bookings System has now been rolled out to all clubs.  This has been re-built from the ground up, and is now compatible with iPhones and iPads as well as other browsers and mobile devices.

The new version looks a little different but all the main components should be familiar both to members and administrators.  There are numerous improvements to the layout of the pages which we're confident you'll like, and there is new functionality for courses and lessons which may be of interest to some clubs.  Please contact us if you'd like to find out more about these options.

Current versions of the main browsers are all supported in the new Bookings system.  However, we're no longer supporting some older browsers, such as Internet Explorer 6 (and earlier versions).

Posted by : ClubNet at 13:18:PM on Thursday 20 September 2012
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Bookings upgrade

As part of our ongoing programme of maintaining high levels of service and stability for our clubs, we're pleased to confirm that the bookings system was upgraded over the weekend.  This included transferring the system to a new server, and upgrading the database which sits behind the system.

This is part of our preparations for the next major release of the bookings system which will provide compatibility with iPhones and iPads.  We are in the final stages of testing, and expect to begin the rollout of the new version in the second half of June.

We will also be transferring the Leagues, Tournaments and Rankings system to the new server in the coming weeks.

Posted by : ClubNet at 16:11:PM on Monday 11 June 2012
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Happy New Year from ClubNet! ... Website upgrade completed

We'd like to wish all our clubs and their members a very Happy New Year.

The New Year has started with some great steps forward at ClubNet - our new version of the Website (v4.7.1) has now been rolled out, and all sites have been migrated to our new server.

The new version offers some great new features, as well as some neat enhancements to what was there before, and some measures to enhance still further the site's performance.  Here's just a selection of the changes:

  • Improved News / Blog functionality, now easier than ever to post your club news
  • Total re-design of the Forum to make it more user-friendly and easier to follow conversations by subscribing to your chosen topics
  • New "Committee Page" functionality with optional custom contact forms and biographies
  • New "Events List" which automatically removes events once they are in the past
  • Better integration with Facebook and Twitter
  • Optional scrolling "Latest News" at the top of most pages - ensure that members are aware of the latest goings-on
  • Greater flexibility for administrators with page layouts and column widths

In addition to this, our Bookings clients will notice a couple of new reports:

  • a new overnight report shows all the booking cancellations from the previous day
  • on-screen (within Admin Functions) report which shows how long before the court time members are cancelling courts - this should be an especially useful tool for clubs who wish to prevent members booking courts protectively, cancelling them late, and therefore leaving courts empty at peak times
Posted by : ClubNet at 13:14:PM on Tuesday 3 January 2012
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Bookings System Upgrade

A number of changes have recently been rolled out to the bookings system, and we wanted to let you know about them.  To check you are viewing the latest version, please check that you are viewing version 1.07.028 (or later) by clicking on the About button in the bookings interface.

You will notice the following changes:

  • NEW Facility for members to edit bookings (i.e. add / edit their opponent name) after making their booking - click on the booking to edit the details
  • NEW Email confirmations to the opponent when specified in a booking (or removed from a booking)
  • NEW Email reminders and cancellation notifications sent to the opponent if specified (as well as to the member who booked)
  • NEW List of courts when booked as opponent (beneath the bookings grid)
  • IMPROVED Headings in the Reports section (in Admin Functions) to give greater clarity
  • IMPROVED Email delivery - now sent from a custom ClubNet email address (e.g. yourclub-bookings@clubnet.org.uk), or tell us if you'd like this changed to a club address (e.g. info@yourclub.com)

We hope you like these improvements and, as always, we welcome your feedback and further suggestions so we can keep improving the system in the future.

Posted by : ClubNet at 13:40:PM on Friday 9 December 2011
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New Bookings Features

Several enhancements for Administrators have been rolled out today in the ClubNet / SquashNet Bookings system (v1.07.009):

  • The Members List now includes a Status column, showing whether members are active, expired (grey) or suspended (red) - you can sort the list of members by clicking on the column heading
  • If you click on any booking in the Admin bookings grid (including block bookings), you can now see who made the booking and when (NB dates have been recorded for bookings made since March 2011 so may appear as "unknown" if set up before then;  also any bookings made by adminstrators before today will show as "administrator", but future bookings will specify the specific admin user for clubs with more than one administrator or reception login)
  • Block bookings can now be made directly from the Admin bookings grid, just as easily as a member booking - press the SHIFT key when you click the court you want to book, select the coach name (if applicable) and save.  Ideal for booking one-off courts for coaches quickly so you can track their court usage via the Coach Usage report, but without having to set up all the details as for more complex (e.g. recurring / multi-court) block bookings
  • There is now a restriction to prevent members or reception users from selecting an expired or suspended member as an opponent on a court booking; also reception users can no longer book courts for expired or suspended members

You can check that you're using the latest version by logging in to the admin interface and clicking the About button.  If you are still on a previous version, you may need to clear your browser cache and re-load the page.

Posted by : ClubNet at 13:29:PM on Wednesday 15 June 2011
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ClubNet Bookings

ClubNet Bookings offers your club a comprehensive online bookings system which is ideally suited for large and small clubs with facilities which can be booked, such as...

Read more...

Posted by : ClubNet at 13:15:PM on Wednesday 6 April 2011
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